Domovoy Digital · 16 September 2026
One task, clear boundaries
Choose a narrow task with a clear handoff. For example, collecting a consultation request and sending it to a person to confirm.
Separate a reply from an action
A conversational reply does not prove that a booking exists. In our proposed workflow, the interface should show success only after the connected system confirms the operation.
Rehearse the awkward cases
Try an unavailable time, a repeated request, missing information and an offline provider in a sandbox. Agree what the visitor sees and who follows up.
Agree access and oversight
Before launch, agree data fields, retention, provider access, spending limits and an escalation contact. These are deployment decisions; our current website demo has none of these live connections.
